Best Quick Ways to Solve Outlook Error 0x800ccc0d

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  • Updated on March 1st, 2024

Summary: Among various popular email platforms, MS Outlook is the widely preferred choice for both individuals and businesses. However, users often encounter various Outlook errors and run the risk of losing all their email files. One such error you might have faced is Outlook Error 0x800ccc0d,commonly known as the send/receive error. It hinders users from sending or receiving emails through Outlook. Therefore, we will explore different methods to address and resolve the error sooner. If you are looking for an instant solution, the PST Recovery Tool will work. Additionally, you will get to know the potential causes of this issue.

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What is Outlook Error Code 0x800CCC0D?

User Query-

I have been using MS Outlook for 5 years and this first time I have encountered such an issue. While I was sending emails to my client through Outlook, a sudden notification appeared abruptly. The error message is displayed as ‘The host cannot be found……..Error number 0x800ccc0d’. I need to urgently send important documents to the client. Please suggest a quick and easy solution to fix this error.

Have you also encountered such an error in Outlook? The Microsoft Outlook Error 0x800ccc0d, commonly signifies that the server cannot be found. Further, prevents users from sending or receiving any email. Sometimes, this error strikes, despite having the correct and configured IMAP, POP, and SMTP settings. 

Symptoms of Outlook Error Code 0x800ccc0d:

  • Damaged active window program.
  • Frequent PC crashes while using the same program.
  • Notification ‘CANT_FIND_HOST’ will appear.
  • Windows may operate and respond slowly.
  • Occasionally, your system may freeze for a few seconds.

This is how you get to know that Outlook is encountering a send/receive error. Furthermore, let us explore the reasons that are causing such Outlook errors.

Causes of Outlook Error 0x800ccc0d

The 0x800ccc0d may occur regardless of the version of Outlook you are using. Here are a few general factors that can trigger this error:

  1. Incorrect server settings
  2. Improper Network Connections
  3. Conflict with antivirus software
  4. Firewall obstruction
  5. Incorrect login credentials
  6. Outdated version of Outlook
  7. Corrupted Outlook Profile or PST file.

It’s important to know the root cause of the error before trying to resolve it. This helps you choose the right method to fix the Microsoft Outlook 0x800ccc0d error. Moving further, try the solution that best suits the cause of the error. Otherwise, switch to another solution.

Effective Solutions to Resolve Outlook Error 0x800ccc0d

When you encounter this Outlook error, first of all, restart your system and then MS Outlook. Many times, simply restarting the system could fix Outlook send/receive errors. However, if it doesn’t work, follow the troubleshooting methods discussed below, one by one. 

Solution 1: Ensure Proper Internet Connectivity

Without network connectivity, Outlook cannot connect to the Server. So, to ensure a proper internet connection in your system, follow these steps:

  1. Restart the system as an administrator.
  2. Next, double-click on the Web Browser icon on your Desktop to launch it.
  3. Once the Web Browser is open, type into the URL Address Bar of the Browser. Press Enter.
  4. If Google’s website loads successfully, it means network connectivity is proper.
  5. Now, send an email message to yourself using MS Outlook to check if Outlook Error 0x800ccc0d is resolved.

Nevertheless, if you receive an error message in the browser window, it signifies that your computer is not connected to the internet.

Solution 2: Change Firewall Settings

Sometimes, the default firewall configurations might block specific ports on your PC that are necessary for Outlook to function properly. Consequently, this obstruction causes Outlook Error code 0x800CCC0D. Therefore, to fix this, obey the steps outlined below:

  1. Launch Control Panel on your device.
  2. Click to open the System and Security tab.
  3. Next, opt for Windows Defender Firewall.
  4. Click on  Allow an App or feature through Windows Defender Firewall
  5. Lastly, allow apps or features from the available list.

Further, if this approach also fails to rectify the Microsoft Outlook 0x800ccc0d Error, proceed to another method.

Solution 3: Temporarily Disable Antivirus

Still cannot resolve the send/receive error of Outlook? You may temporarily disable the Windows Defender and antivirus protection by following these steps:

  1. Firstly, tap on the Windows button(left-bottom corner).
  2. Now, search for Windows Security.
  3. From the available search results, click on Windows Security.
  4. Open the Virus & Threat Protection tab.
  5. Under Virus & Threat Protection Settings, choose Manage Settings.
  6. Finally, disable Real-time protection.

However, if you download any new files or install foreign applications, they will not be scanned until the next scheduled scan.

Solution 4: Verify Outlook Login Information

Have you recently modified your Outlook password? If yes, this could be the cause for Outlook Error code 0x800CCC0D. Therefore, to fix the error, you can verify and update the login details in Outlook. 

  1. Launch Outlook and navigate to File.
  2. Then, click on Account Settings > Manage Profiles.
  3. You will get a prompt for confirmation. Click Yes.
  4. Outlook Mail Setup window opens. Select ‘Email Accounts’.
  5. Next, choose your email account and click on Change.
  6. Within the Change Account window, input the new login details. Click Next.
  7. Further, allow Outlook to establish the connection.
  8. Now that the process is complete, close the window.
  9. Restart Outlook and try sending emails to yourself.

If this was the cause and you have carefully performed every step, the Outlook send/receive error will be solved. Otherwise, try repairing the corrupt Outlook profile. 

Solution 5: Repair Corrupt PST File of Outlook

If the cause of the Outlook Error 0x800ccc0d is a corrupt PST file, you can repair it using the Inbox Repair tool. Inbox Repair Tool, also known as SCANPST.exe is a built-in application for recovering Outlook data files. It can be found in the main directory of all Microsoft Outlook installations. Therefore, to repair the PST file, obey the steps below:

  1. Firstly, open the File Explorer and navigate to the specified location:
Outlook 2019 and 2016C:\Program Files\Microsoft Office\Office16\Outlook 2013C:\Program Files\Microsoft Office\Office15\Outlook 2010C:\Program Files\Microsoft Office\Office14\Outlook 2007C:\Program Files\Microsoft Office\Office12\
  1. Once you have located the application, double-click on it to run it.
  2. Within the application, click on Browse to select the corrupted PST file.
  3. Choose the desired PST file and click on the Open button.
  4. Next, tap on the Start button to begin scanning the damaged PST file.
  5. After the scanning stops, click on the Repair button.
  6. A pop-up will appear indicating that the repair has been finished. Click OK.

However, this cannot repair heavily corrupt PST files. Therefore, opt for the best professional tool to repair heavily damaged PSTs and thus fix the Outlook Error code 0x800CCC0D. 

Expert Tool to Repair Heavily Corrupt PST File

CloudEmailMigration PST Repair Tool is the best choice to repair corrupted, and inaccessible Outlook PST Files. The tool offers multiple recovery modes to repair and restore data from any level of corrupt PSTs. Furthermore, it allows to save the restored PST file data into PST, EML, MSG, MBOX, DBX, and Archive (.zip, .tar, 7z, .rar). The tool is the most preferred choice for users because it repairs PST files that are encrypted and password-protected. You can download and try using the free demo version of the tool to figure out how the tool works. 


Hence, this guide provides comprehensive information on Outlook error 0x800ccc0d, including its causes and effective troubleshooting solutions. You can try all of these methods to rectify the Outlook error and get a smooth workflow of MS Outlook. However, if the error is due to a damaged PST file, go for the proficient tool to repair PST and recover data. 

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